Will Thalheimer

Global Learning Leaders

President @ Work-Learning Research

About

Will Thalheimer, PhD, is a consultant and research translator, providing organizations with learning audits, research benchmarking, workshops, and strategic guidance.


Interests

Analytics, Curation, Digital, Engagement & Culture, Future of Work, Integrated Talent Management, Leadership, Mentoring Emerging Talent, Operations, Sales & Customer Service, and Strategy


Area of Expertise

Analytics, Operations, and Performance Improvement


Moments

Will Thalheimer

Will Thalheimer

Global Learning Leaders

President @ Work-Learning Research

Area of Expertise:

Analytics, Operations, and Performance Improvement

Performance-Focused Smile Sheets: A Radical Rethinking of a Dangerous Art Form

by Will Thalheimer PhD

This book, Performance-Focused Smile Sheets, completely reimagines the smile sheet as an essential tool to drive performance improvement. Traditional smile sheets (i.e., learner response forms, student reaction forms) don’t work! Decades of practice shows them to have negligible benefits. Scientific studies prove that traditional smile sheets are not correlated with learning results! Yet still, we rely on smile sheets to make critical decisions about our learning interventions. In this book, Dr. Will Thalheimer carefully builds the case for a new methodology in smile-sheet design. Based on the learning research, Performance-Focused Smile Sheets shows how to write better questions, more focused on performance. The book also shows how to deploy smile sheets to our learners to get valid feedback–feedback that can be used to help us as trainers, instructional designers, teachers, professors, eLearning developers, and chief learning officers build virtuous cycles of continuous improvement.

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