Allstate’s LMS Journey & Lessons Learned

by Tomas Ramirez

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Allstate’s strategic vision to integrate Learning with Talent Management was enhanced by the implementation of a new LMS. The initiative ensured Allstate’s continued support for compliance, regulatory, and certification training requirements, while introducing new functional and organizational capabilities. An improved user interface empowers managers to assign, monitor and report on their staff’s learning activities. The new LMS provides a single platform for quick engagement and training for agency owners and their staff. Allstate was able to retain centralized control of the system while providing greater functionality, flexibility, and autonomy to our business unit learning organizations. A collaborative implementation effort across business units has carried forward to a united governance framework. LMS business processes, course content integration, course delivery, and measurement practices have been standardized and across business units.

In late 2013, Allstate migrated to the LMS module of its Talent Management System (SuccessFactors). This presentation will highlight LMS program goals and lessons learned during and after implementation. Join in on this facilitated discussion about LMS business drivers, best practices, market trends and industry solutions, key features and functionality. Bring your LMS stories, ideas and discussion points!

Tomas Ramirez
Tomas Ramirez
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