by Kery Mortenson

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Join us for a discussion on Quality Training Best Practices for Continuous Improvement. This roundtable discussion explored collective insights and asked questions related to how learning and quality line leaders, including:

  • Quality is a vital part of learning and, therefore, crucial to the success of the company.
  • Sharing of how quality is improved at leading organizations
  • Understanding the common goals of quality and learning in organizations.

To help guide the roundtable panel discussion, our facilitator will cover some or all of the following:

  • Knowing there are two forms of quality we will discuss here, what does quality look like at your company?
  • What are the main business drivers for quality and quality improvement, and how does this get accomplished?
  • How does poor quality impact your business, and what do you do to ensure your customers receive outstanding service?
  • How do we improve quality at your organization?

Powerful results can be realized with the Learning and Quality functions collaborate under a shared and coordinated vision by sharing quality performance goals, access to data, and shared leadership that can drive integrated and focused actions.

Kery Mortenson
Kery Mortenson
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